We have been improving the work process of R&D companies and organizations for more than a decade using state-of-the-art methodologies and integrated technologies.

Need kick-ass customizations, Data Center implementation or Migration, Software upgrades or support?
We do it all!
The expertise from hundreds of customizations and on-boarding projects provides PractiProject with a strong competence
on Technical Professional Services and Solutions
Over the last 10 years, we have helped hundreds of customers to achieve their desired business outcomes
with better Time-To-Market, through improved team collaboration

We are like those who had climbed a mountain and reached the top. When we looked down we still wanted to go higher to realize our goals. Despite all the achievements, we still have an ambition for more. That is my way of looking at things.

Our Services

Agile Transformation

Agile, scrum, Spotify We tailor make the right solution for your needs to ensure quick, measurable results and a framework for change. Our Agile Coaches and PMOs can transform your organization to the next level. We provide corporate, public and online training.

Work Management Systems Customizations

Your Agile process is only as strong as the tools that help them run. We are committed to helping you best utilize your software production process, from requirements, through development and testing, and up to your product delivery management operation. We are Atlassian and Asana Solution Partners Experts.

DevOps Solutions

We fuse teams, tools and processes to empower your DevOps teams to deliver better product releases, quicker.

Improve Your Instances Security

We will perfume a security review of your systems and increase the security of your software instances. Our goal is to improve your security control to ensure confidentiality, integrity, and availability of our customers’ data.

Licenses Procurement

Simplify your licenses purchasing as the BEST price. One invoice for all your licenses needs, heads-up notifications for price changes. Assisting with building your yearly budget planning.

Jira Migration Service

We will migrate your Jira server instance to a cloud instance, consolidate existing instances or install a Data Center solution and handle all data migrations and manipulation.

Strategic Alliances

We hold partnership with some of the leading global vendors including: Atlassian, Asana, JetBrains, GitLab, miro, RedHat, DataDog, and many others

Complete Customer Centric Help Desk Solution

PractiProject Helpdesk/ITSM implementation is a game changer in turning Support/IT teams from daily fire-fighting to delivering awesome customer service.

Customer Hub

customer landing page with its specific relevant information and statistics.

Self Service Portal

Customer portal for opening and tracking his help desk tickets

Knowledgebase

A central location for customers articles regarding specs, how-to articles and other documentation.

Ticket Management System

SLA prioritized queue-based system to manage customers tickets, with statistical reports and support agents load balancing capabilities.

Multi-Tiers Level Support

Implement multi-tier level support methodology (customer self-service, Agent’s support, technical level support etc.), assign tickets from tier to tier – optimizing your support response and reduce technical people bottleneck syndrome.

Join The Market Leaders Who Rely On Us

Enterprise Grade Services

PractiProject experience and customers include a wide range of industries such as Finance and Insurance, Government, Food and Consumer Goods Manufacturing, and of-course Hi-Tech Software and Hardware R&D.

Our enterprise services and support programs ensure your success at every step along the way. Supporting the unique and complex requirements of enterprise organizations.

Having a dedicated account Manager Gold Level Technical Support with defined SLA service for first contact. High availability and disaster recovery solutions that meet your enterprise IT requirements.

About Us

PRACTIPROJECT is a leading Value Added Ressler and Software integrator, with customer solution-based approach, supplying Work Management System based solution to customer needs. PractiProject was ranked by Atlassian in the top 30 partners (out of hundreds partners) in the world.

PractiProject is a technology innovative company, a proud member of Dubai SME program, part of Government of Dubai initiative and a certified member of National Program of Ministry of Economy, aimed at promoting entrepreneurship and SME development. As part of the SME program, PractiProject will contribute to the growth of our national economy, thereby achieving a competitive economy based on the knowledge according to UAE Vision 2021

Our Offices

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Dubai – UAE

Office 501 , Hamdan Innovation and Incubator
Business Village B P.O.Box: 93738, Dubai, UAE

Over 100 Companies, Government Agencies and Universities in the UAE Trust PractiProject

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